1. Introduction
Welcome to Soon Online. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
2. General
- Agreement:: By accessing or using our website, you accept these Terms & Conditions in full. If you do not agree, please do not use our services.
- Eligibility: You must be at least 18 years of age to use our website or make a purchase.
3. Orders and Payment
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- Product Availability: All orders are subject to product availability. If an item is out of stock, we will notify you and provide options for a replacement or refund.
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- Pricing: All prices are listed in [Currency] and include applicable taxes. Prices are subject to change without notice.
- Payment: We accept various payment methods, including credit cards and online payment options. By placing an order, you authorize us to charge the payment method you provided.
4. Shipping and Delivery
- Shipping: We ship to various locations, and shipping fees may apply depending on your delivery address. You will be provided with a tracking number once your order is dispatched.
- Delivery Time: Estimated delivery times are provided during checkout. Delays may occur due to unforeseen circumstances, and we are not liable for such delays.
- Delivery Time: Estimated delivery times are provided during checkout. Delays may occur due to unforeseen circumstances, and we are not liable for such delays.
5. Returns and Refunds
- Return Policy: You may return or exchange an item within 7 days from the date of purchase, provided the item is in its original condition and packaging. To initiate a return, please contact our support team.
- Refunds: Refunds will be processed within 5 business days after we receive and inspect the returned item. Shipping fees are non-refundable.
6. Product Warranty
- Warranty: Our products come with a standard 3 month warranty from the date of purchase. Please contact our support team for warranty claims or more information.
- Limitations: The warranty does not cover damage caused by misuse, unauthorized repairs, or accidents.
7. Use of Website
- Intellectual Property: All content on this website, including images, text, and graphics, is owned by Soon Online or our licensors and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission.
- User Conduct: You agree not to use the website for any unlawful purpose or in a way that could damage, disable, or impair our services.
8. Limitation of Liability
Soon Online will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the purchase price of the product.
9. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. By continuing to use the website, you accept the updated terms.
10. Governing Law
These Terms & Conditions are governed by the laws of South Africa, and any disputes will be resolved in the courts of South Africa.
9. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Email: care@soononline.co.za
Phone: 067 734 4831
Address: 144 Longmarket Street, Cape Town, 8000