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Questions & Answers

Have any questions?

Find answers to common questions about our products. We’re committed to providing exceptional service and ensuring your experience with us is seamless and satisfying. If you have additional questions, feel free to reach out to our support team!

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the delivery status of your package.

Absolutely. We utilize secure payment gateways and encryption technologies to ensure your payment information is protected

Yes, we offer international shipping on select products. For international shipping inquiries, please contact our support team with your location details for further assistance.

You can request a refund or exchange within 7 days of purchase, provided the device remains sealed and the seal is unbroken. To initiate a return or exchange, please contact our support team for further instructions. 

All our products come with a manufacturer’s warranty come with a 3 month warranty. You can request warranty services by reaching out to us via our support email or WhatsApp line.

Please contact our support team with your location details, and they’ll guide you to the nearest service center

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144 Long Market Street, Cape Town, Western Cape